Pegasystems (Pega), is an American software company based in Cambridge, Massachusetts. Founded in 1983, Pegasystems develops software for customer relationship management (CRM) and business process management (BPM).
Pega provides a powerful platform that empowers the world’s leading organizations to unlock business-transforming outcomes with real-time optimization. Clients use our enterprise AI decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, they’ve built out scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.
Pega’s AI-powered decisioning capabilities can help businesses to make better decisions in real-time, while its no-code platform allows for faster application development and deployment. In summary, Pega empowers businesses to transform their operations, optimize workflows, and create positive customer interactions.
Pega, as a powerful platform, offers several benefits for businesses. Here are some ways it can be useful:
Pega also offers industry-specific solutions for various sectors, including:
At Talentus, we understand that in order to provide quality services, we need to have a deep understanding of the underlying technology, as well as combine our expertise and experience.
Pega’s core is based on their Center-out™ business architecture which has a 5-step approach:
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